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Automatic Trash Can - Stainless Steel Infrared - Review

Saturday, April 9, 2011

Help for people who have experienced issues with this product


iTouchless Stainless-Steel Hands-Free 13-Gallon Infrared Automatic Trash Can
I experienced several of identical issues with my itouchless trash will a few month when purchase. It started acting erraticly at {some point|in the future|someday|sooner or later|in some unspecified time in the future} so i assumed the batteries may want changing. I did that and everything appeared fine. 
I shut it off that night and once I turned it back on within the morning it failed to work right. it might open normally, however wouldn't shut unless I pushed the shut button. generally it might keep closed, however different times it might open at random or open right duplicate as soon as I closed it. I went back through and skim all of the reviews on Amazon. I e-mailed the company(itouchless) and known as the 800 variety I found on one review and left a message (it was on a Saturday once I called). The funny issue was, before I got a decision back, the trash will began to work once more. 
All I did was push down on the quilt just once when I shutd it with the close button. i do not grasp if that's what did it, however i have not had a drag since. i used to be a bit nervous that client service at itouchless wasn't about to be useful as a result of several of the reviews stated as such. I did not have that very same expertise. I got a phone decision and an e-mail three days when contacting them. this is often what the e-mail said:The sensor might be full of moisture,stain or fingerprints. to mend the matter please try: 


-Take out the batteries 
-Use a wet rag to wipe clean the lid, particularly within the sensor space a couple of times. you'll rub it to get rid of any stain on it. 
-Set it aside for a minimum of 0.5 on a daily basis. 
-Reload the batteries with alkaline batteries to make sure the simplest result. 
-Put the lid back on and see if it'll operate properly once more. 
If this does not facilitate, we offer a one-year warranty on the merchandise if it had been purchased through our approved dealers with a receipt/invoice. 


I hope that helps a number of you that have had issues along with your trash will. it's a really cool product when operating properly!


iTouchless Stainless-Steel Hands-Free 13-Gallon Infrared Automatic Trash Can

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